{
    "id": 2628961,
    "tipo_caso_id": 1,
    "descripcion": "2026-09-18 12:00 a. m.",
    "estado": 4,
    "estado_lectura": 1,
    "cliente_id": 378417,
    "campana_id": 62,
    "prioridad": 1,
    "asignado": 12,
    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 11,
    "ultimo_registro": 2543878,
    "opened_at": "2026-09-30 09:27:10",
    "opened_by": 12,
    "closed_at": "2026-09-30 09:32:23",
    "closed_by": 12,
    "habilitado": true,
    "created_at": "2026-09-19 12:08:38",
    "updated_at": "2026-09-30 09:32:23",
    "deleted_at": null,
    "created_by": 5,
    "updated_by": 12,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "SATISFECHO",
    "hashed_id": "BDbDjyBqel",
    "sin_respuesta_agente": 0
}