{
"id": 2554683,
"tipo_caso_id": 1,
"descripcion": "2026-09-06 12:00 a. m.",
"estado": 1,
"estado_lectura": 1,
"cliente_id": 287166,
"campana_id": 4,
"prioridad": 1,
"asignado": 12,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 11,
"ultimo_registro": 2489470,
"opened_at": "2026-09-03 14:59:13",
"opened_by": 12,
"closed_at": null,
"closed_by": null,
"habilitado": true,
"created_at": "2026-08-25 09:46:52",
"updated_at": "2026-09-03 15:01:09",
"deleted_at": null,
"created_by": 6,
"updated_by": 12,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "BUZON DE MENSAJES",
"hashed_id": "K9b6JLALbE",
"sin_respuesta_agente": 0
}