{
"id": 2552933,
"tipo_caso_id": 1,
"descripcion": "2026-09-25 12:00 a. m.",
"estado": 1,
"estado_lectura": 1,
"cliente_id": 111364,
"campana_id": 36,
"prioridad": 1,
"asignado": 10,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 11,
"ultimo_registro": null,
"opened_at": "2026-09-21 14:44:47",
"opened_by": 10,
"closed_at": null,
"closed_by": null,
"habilitado": true,
"created_at": "2026-08-24 18:17:41",
"updated_at": "2026-09-21 14:48:32",
"deleted_at": null,
"created_by": 7,
"updated_by": 10,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "BUZON DE MENSAJE",
"hashed_id": "oQeZQlQwdp",
"sin_respuesta_agente": 0
}