{
"id": 2542673,
"tipo_caso_id": 1,
"descripcion": "Hay manera de que me reenvien el bono?",
"estado": 4,
"estado_lectura": 0,
"cliente_id": 274406,
"campana_id": 4,
"prioridad": 0,
"asignado": 7,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 15,
"ultimo_registro": 2455871,
"opened_at": "2026-08-17 12:23:30",
"opened_by": 7,
"closed_at": "2026-08-17 12:24:42",
"closed_by": 7,
"habilitado": true,
"created_at": "2026-08-17 10:32:03",
"updated_at": "2026-08-17 12:24:42",
"deleted_at": null,
"created_by": 3,
"updated_by": 7,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "CONTACTADO",
"hashed_id": "y5eVMX2OdE",
"sin_respuesta_agente": 1
}