{
    "id": 2422586,
    "tipo_caso_id": 1,
    "descripcion": "Vale, listo! Podemos agendar para esta semana porque no estoy en Barranquilla",
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    "estado_lectura": 1,
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    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 15,
    "ultimo_registro": 2360685,
    "opened_at": "2026-06-13 09:08:04",
    "opened_by": 12,
    "closed_at": "2026-06-13 09:11:23",
    "closed_by": 12,
    "habilitado": true,
    "created_at": "2026-06-13 09:02:16",
    "updated_at": "2026-06-13 09:11:23",
    "deleted_at": null,
    "created_by": 3,
    "updated_by": 12,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "WPe9w7Y4bL",
    "sin_respuesta_agente": 0
}