{
"id": 2409038,
"tipo_caso_id": 1,
"descripcion": "2026-06-09 12:00 a. m.",
"estado": 4,
"estado_lectura": 1,
"cliente_id": 275362,
"campana_id": 3,
"prioridad": 1,
"asignado": 12,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 11,
"ultimo_registro": 2348167,
"opened_at": "2026-06-10 08:55:45",
"opened_by": 12,
"closed_at": "2026-06-10 09:00:04",
"closed_by": 12,
"habilitado": true,
"created_at": "2026-06-10 08:23:22",
"updated_at": "2026-06-10 09:00:09",
"deleted_at": null,
"created_by": 7,
"updated_by": 4,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "SATISFECHO",
"hashed_id": "M7e5p3KBd2",
"sin_respuesta_agente": 0
}