{
    "id": 2395971,
    "tipo_caso_id": 1,
    "descripcion": "Hola buenos días",
    "estado": 4,
    "estado_lectura": 1,
    "cliente_id": 364398,
    "campana_id": 4,
    "prioridad": 0,
    "asignado": 12,
    "fecha_proxima_gestion": null,
    "tipo_canal_origen_id": 15,
    "ultimo_registro": 2322903,
    "opened_at": "2026-05-21 09:30:01",
    "opened_by": 12,
    "closed_at": "2026-05-21 09:31:32",
    "closed_by": 12,
    "habilitado": true,
    "created_at": "2026-05-21 09:19:13",
    "updated_at": "2026-05-21 09:31:32",
    "deleted_at": null,
    "created_by": 3,
    "updated_by": 12,
    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "YqaQpkrYen",
    "sin_respuesta_agente": 0
}