{
"id": 2391678,
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"descripcion": "Buenas tardes... Como as铆?? Si ya la realice y con uds... No me digan que no ha sido actualizada en el runt. 馃",
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"opened_at": "2026-05-19 15:46:22",
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"closed_at": "2026-05-19 15:52:03",
"closed_by": 12,
"habilitado": true,
"created_at": "2026-05-19 14:10:31",
"updated_at": "2026-05-19 15:52:03",
"deleted_at": null,
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"ultimo_valor_gestion": "CONTACTADO",
"hashed_id": "KQe1lrp3dJ",
"sin_respuesta_agente": 0
}