{
"id": 2386617,
"tipo_caso_id": 1,
"descripcion": "2026-05-15 12:00 a. m.",
"estado": 4,
"estado_lectura": 1,
"cliente_id": 273509,
"campana_id": 62,
"prioridad": 1,
"asignado": 9,
"fecha_proxima_gestion": null,
"tipo_canal_origen_id": 11,
"ultimo_registro": 2319962,
"opened_at": "2026-05-19 12:17:44",
"opened_by": 9,
"closed_at": "2026-05-19 12:21:03",
"closed_by": 9,
"habilitado": true,
"created_at": "2026-05-18 11:02:06",
"updated_at": "2026-05-19 12:21:03",
"deleted_at": null,
"created_by": 7,
"updated_by": 9,
"deleted_by": null,
"workspace_id": 1,
"ultimo_valor_gestion": "SATISFECHO",
"hashed_id": "BDbDLN56bl",
"sin_respuesta_agente": 0
}