{
    "id": 2381875,
    "tipo_caso_id": 1,
    "descripcion": "Yo tengo una boxer 125 y se le vence el soat este mes pero no se que día",
    "estado": 4,
    "estado_lectura": 1,
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    "tipo_canal_origen_id": 15,
    "ultimo_registro": 2318521,
    "opened_at": "2026-05-15 17:06:39",
    "opened_by": 12,
    "closed_at": "2026-05-15 17:11:51",
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    "habilitado": true,
    "created_at": "2026-05-15 17:04:15",
    "updated_at": "2026-05-15 17:11:51",
    "deleted_at": null,
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    "deleted_by": null,
    "workspace_id": 1,
    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "QBeXvjqlby",
    "sin_respuesta_agente": 0
}