{
    "id": 2366975,
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    "descripcion": "Muchas gracias, ya me encuentro hace poco en la terminal, te agradezco mucho tu atención.",
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    "opened_at": "2026-04-21 09:22:44",
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    "closed_at": "2026-04-21 09:23:29",
    "closed_by": 12,
    "habilitado": true,
    "created_at": "2026-04-21 09:10:07",
    "updated_at": "2026-04-21 09:23:29",
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    "ultimo_valor_gestion": "CONTACTADO",
    "hashed_id": "QBeXv4Ggby"
}